Shipping & Delivery
Delivery Times
Malaysia
This is a Pre-Order of ALIPID MILK Product which will only be ready for shipment in December 2023. Upon readiness of the product, we endeavour to dispatch your order within two working days.
International
This is a Pre-Order of ALIPID MILK Product which will only be ready for shipment in December 2023. Upon readiness of the product, we endeavour to dispatch your order within two working days.
Most destinations worldwide will be delivered to within 15-20 working days, however remote destinations may take a little longer depending on customs regulations within your country. Unfortunately, ALIPID MILK cannot guarantee these exact shipping windows
Deliveries are made during normal business hours.
All International deliveries must be signed for.
Shipping Charges, Duties & Taxes
Malaysia
Standard Shipping – RM10.00
International
International Customs Fees: Our retail prices and shipping fees do not include any local customs duties or taxes/VAT. Local authorities charge customs duties and taxes that differ from country to country and are the customer's responsibility. Prior to making a purchase, Alipid Milk urges customers to obtain this information. Alipid Milk is unable to provide information regarding unforeseen taxes or duties as these fees vary and are beyond our control.
Exchange Rate
International Orders will be charged in USD as per your order confirmation. The final transaction charge to your account may vary slightly due to moment-by-moment exchange rate fluctuations.
Customs Declaration
A customs declaration must accompany all international shipments. We are required to state the value of the goods to customs. This will be as per the order value in USD. We are unable to mark any order as a 'gift' as we are a retail company.
Stock Availability
Occasionally we experience short periods of stock being unavailable through our website. If one of the items you would like to order is listed as out of stock, please return to our website and place your order at a later date.
Alipid Milk's Liability
Please check all your order details carefully before processing your order. Alipid Milk will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.
Sales & Service Tax
Alipid Milk is based in Malaysia and we are required by law to charge Sales and Service Tax on all orders shipped to customers within Malaysia.
Privacy & Security
At Alipid Milk we want your online shopping experience to be pleasant, easy and safe. We have gone to great measures to ensure all information used on our website is kept private. All of your personal data (name, address, credit card number) will be kept secure, so it cannot be read by anyone over the Internet. We have set out a number of principles concerning the protection of your personal information. Alipid Milk will not sell, rent or disseminate your personal information to other parties.
Review of Terms
These terms and conditions are subject to change from time to time without notice. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.